ORDER CANCELLATION FORM, SUGGESTIONS OR REPORTS
We continuously monitor and improve the quality of our suppliers' services and products. We are not perfect, but we aim for this and work towards it. That's why we want to know if you have any problem or suggestion related to our products and services, so please fill out the form below, with all the details of your complaint, and we will answer you quickly. You can also use this form to cancel the order or to remove a product from the order.
Depending on the status of the order, it may or may not be cancelled. For example, if it is already picked up by the courier from our warehouse, then the process cannot be stopped and you can refuse to receive the order when the courier arrives with the products at the chosen delivery address. If the AWB related to the order has not yet been generated, then the order can be cancelled.
It is OK to change your mind, fill out the form below and we will help you!
Version 1.1.3 dated 03/04/2023